If you’re a business owner or manager, I probably don’t need to tell you just how important a strategic business alliance, or partnership, can be to your overall success. Over the years, I’ve seen many businesses enjoy great success through smart alliances, and in my own business, alliances have been key. However, every now and then I encounter a business that isn’t sure if partnering would be helpful, or just can’t see what type of alliance could benefit their particular business.
If this sounds familiar, consider the following illustrations of some smart alliances in action. Take a look at the reflection questions with your team and allow these examples to inspire some creative partnership ideas in your own business.
Posted on Oct 10, 2013 by Wardell Admin
Wardell helps business owners achieve their entrepreneurial dreams
Mark Wardell speaking in Buenos Aires, Argentina, October 3rd.
Posted on Oct 3, 2013 by Wardell Admin
I was reminded of the importance of communication yesterday. A service technician arrived with a part to fix a different machine. The Service desk had confirmed with us the make and model – but somehow the information was lost in translation to dispatch. The technician mentioned he had been asked to return to the shop to get the part - for the wrong machine.
The time for one missed relay of information is hours, wasting time for the technician, dispatch and us.
What checks do you have in place to make sure you are not squandering your customer’s time? Are there systems for capturing and checking critical information? Little mistakes can add up. Ensure your customer’s don’t have a reason to look elsewhere.
Posted on Sep 26, 2013 by Wardell Admin