1. Become an expert on your customers
Reaching new customers is always more challenging than getting in touch with the ones you already have. If you connect in new ways with your current customers, you will quickly discover why they do business with you and potentially, what would lead them to doing more business with you.
2. Systemize your business
Create manuals that document all the procedures involved in your operations including hiring employees, employee job descriptions, production procedures, production work-flow, sales and marketing, accounting and customer service. As you create these documents, you will develop a clearer picture of what you should be doing to ensure your business is running efficiently. Building accountability into your procedures will motivate employees, and develop a culture of effectiveness needed to take your business to the next level.
3. Empower your employees
No matter how hard you work, you simply can't do it all yourself. Quit being such a "control freak" (yes, you) and start empowering the team around you to be responsible for the day-to-day tasks involved in managing your company. You will be amazed at what they can do without you.